Please review before publishing. This privacy policy is a general template for a small Australian business. It should be checked by Einsteinz Music — and ideally a legal adviser — to confirm it accurately reflects how the business handles personal information before it goes live.
Einsteinz Music respects your privacy. This policy explains what personal information we collect, how we use it and how we keep it safe.
Who we are
Einsteinz Music provides music classes for babies, toddlers and preschoolers across Sydney. This policy applies to information collected through our website, our enquiry and enrolment forms, our booking system and our day-to-day communication with families.
Information we collect
We only collect personal information that we need to provide our classes and respond to your enquiries. This may include:
- Your name and the name of your child or children
- Your contact details, such as phone number, email address and suburb or postcode
- Your child’s age or date of birth, to place them in a suitable class
- Enrolment, attendance and make-up class records
- Any other details you choose to share with us in an enquiry or message
We do not collect payment card details directly. Fees are paid through our external booking and payment system, which handles that information under its own privacy and security arrangements.
How we use your information
We use the personal information you provide to:
- Respond to your enquiries and help you choose a class
- Process and manage enrolments, trials and casual bookings
- Communicate with you about class times, venues and changes
- Manage make-up classes and attendance
- Send you term updates or newsletters, where you have asked to receive them
- Meet our administrative, safety and legal obligations
Photos and video
From time to time we take photographs and video in class for publicity, marketing and social media. We will not identify a child by name without prior consent. If you would prefer your child not to appear in any images, please let us know in writing through our contact form and we will respect that request.
Sharing your information
We do not sell or rent your personal information. We only share it where it is necessary to run our classes — for example, with the provider of our online booking and payment system, or with our teachers so they can prepare for and run your child’s class. We may also disclose information where required or permitted by law.
Some of the services we use, such as our website host or booking system, may store data on servers located outside Australia. We take reasonable steps to ensure these providers handle your information appropriately.
Keeping your information secure
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. We keep information only for as long as we need it for the purposes described above, or as required by law, and then dispose of it securely.
Cookies and website data
Our website may use cookies and similar tools to help the site work properly and to understand how visitors use it. You can adjust your browser settings to limit or block cookies, though some parts of the site may not work as well if you do.
Accessing and correcting your information
You can ask us what personal information we hold about you and request that we correct anything that is inaccurate or out of date. To make a request, or to ask us to stop sending you updates, contact us using the details below.
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on this page.
Contact us
If you have any questions about this policy or about how we handle your personal information, please get in touch:
- Phone: 0431 338 143
- Contact: send a message via our contact form